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Skills
Experience
Senior Sales Executive
BaseHP (Pvt) Ltd
2026-02 -
Manage end‑to‑end delivery of a nationwide biometric fingerprint solution for Sri Lanka Post, from requirement alignment to deployment and handover. Act as primary client contact, translating operational needs into clear technical and commercial requirements. Coordinate project timelines, resources, vendors and field teams to keep deployment on schedule and provide progress reports to senior stakeholders. Present solution capabilities, resolve client concerns and ensure solutions match business automation goals.
VMware Virtualization Senior Technical Support Engineer
BaseHP (Pvt) Ltd
2019-09 - 2026-01
Delivered technical support and infrastructure management across desktops, laptops, printers and servers for corporate clients, minimizing downtime. Configured and maintained Windows environments, Microsoft 365 accounts, email and network connectivity. Implemented backup and recovery procedures, maintained antivirus, firewall and endpoint security. Coordinated with vendors on hardware procurement and maintenance, ensuring solutions matched client expectations.
IT Administrator (Project Assignment)
Aquinas College of Higher Studies (assigned by BaseHP)
2023-03 - 2024-07
Supported users and resolved hardware, software and networking issues. Managed CCTV and biometric attendance systems, Outlook email support, and IT inventory. Documented procedures and ensured smooth operation of IT services for the college.
IT Support Engineer (Project Assignment)
CIC Holdings PLC (assigned by BaseHP)
2024-09 - 2026-01
Administered user accounts, permissions and access rights in Active Directory for a major listed enterprise. Supported remote employees via VPN and remote desktop solutions, managed backup servers with verified data recovery, and handled routers, switches and access points. Managed software licensing and compliance with company policies.
Languages
Sinhala
native
English
fluent
Tamil
fluent
Last updated: 6 hours ago