Administrative Assistant / Front Desk

About the role

The Administrative Assistant / Front Desk provides professional reception, administrative, and operational support to ensure smooth day‑to‑day office operations. Acting as the first point of contact for visitors, staff, clients, and external stakeholders, the role works closely with the Operations Manager and the wider Operations team.

Key responsibilities

• Manage the front desk, greet visitors, screen inquiries, and maintain an accurate visitor log.
• Receive, register, distribute, and dispatch incoming and outgoing packages and official documents.
• Maintain up‑to‑date administrative files, records, registers, and electronic filing systems.
• Monitor office supplies, inventory levels, and prepare replenishment requests.
• Support logistics for meetings, workshops, trainings, and visitor arrangements.
• Report maintenance and operational needs to keep workspaces functional and welcoming.
• Coordinate with vendors, suppliers, couriers, landlords, and service providers as directed.
• Assist in gathering documentation for audit, compliance, or operational purposes.
• Provide backup support to other Administrative Associates when needed.

Required profile

• Highly organized, professional, and detail‑oriented.
• Dependable with the ability to manage multiple priorities.
• Capable of maintaining confidentiality of sensitive information.
• Effective communicator who can provide courteous service.
• Works well with minimal supervision and as part of a team.

Required skills