Remote Office Assistant

About the role

Coalition Technologies is seeking a reliable, detail‑oriented, and highly organized Remote Office Assistant to support administrative, bookkeeping, billing, reporting, data entry, and internal operations tasks. This role is ideal for someone with strong communication skills, discretion, attention to detail, and a willingness to learn and grow within a fast‑paced remote work environment.

Key responsibilities

• Answer phones and emails.
• Complete entry‑level bookkeeping tasks, including recording expenses, organizing receipts, and maintaining transaction records.
• Resolve billing issues with clients and internal team members.
• Provide account access, usage reports, data analysis, and other ad‑hoc support for team members.
• Support quality‑assurance checks for internal and client‑facing reports.
• Organize new client contracts, create invoices, and process client payments.
• Contribute to internal database maintenance, upkeep, and data entry.
• Research, order, and distribute company‑wide gifts two to three times per year.
• Organize company events, competitions, and special projects throughout the year.
• Facilitate company holiday calendars, time‑off calendars, and schedule variation calendars.

Required profile

• Willingness to learn, grow, and collaborate with the team and company as a whole.
• Excellent verbal and written communication skills.
• High level of discretion, ethics, and trustworthiness.
• Strong attention to detail and organizational skills.
• Ability to support administrative, bookkeeping, billing, reporting, and data entry tasks.
• Innovative thinking and willingness to challenge existing methods when improvement is possible.
• Availability to work 40 hours per week, Monday through Friday, 9:00 a.m. to 6:00 p.m. Pacific Time.
• Reliable remote workspace with a fast computer, quality internet, camera, microphone, and speakers.

Required skills

• Intermediate spreadsheet skills.
• Experience with Google Sheets.
• Experience with Microsoft Excel.
• Experience with QuickBooks Online.
• Experience with Google Workspace.

What we offer

• 100 % remote work.
• Competitive profit‑sharing bonus plan (up to 50 % of company profits paid monthly to full‑time employees).
• Competitive Paid Time Off supporting work‑life balance.
• Subsidized gym memberships.
• Medical, dental, vision, and life insurance packages for eligible US‑based team members.
• International Health Insurance Reimbursement Program for eligible international team members.
• Device upgrade and learning reimbursement programs.
• Career development plans with clearly defined goals and rewards.