IT Administrator II – Development Operations

About the role

The IT Administrator II – Development Operations designs, builds, operates, and maintains the server, cloud, network, power, and deployment infrastructure that supports the Ministry of Health digital health systems in Liberia. The role ensures reliable and secure operation of EMR, DHIS2, e‑Tracker, Open mSupply and other health information systems.

Key responsibilities

• Install, configure, commission, and maintain servers, network equipment, internet connectivity, and solar power systems at health facilities, county depots, and central sites.
• Set up and administer cloud and on‑premises hosting environments for EMR, DHIS2/NMDR, Open mSupply and related systems.
• Manage deployment pipelines and release processes across development, testing, staging, and production environments.
• Monitor system uptime, server performance, and network availability; diagnose and resolve infrastructure incidents.
• Establish and test backup, restoration, disaster‑recovery, and business‑continuity procedures.
• Implement infrastructure‑level cybersecurity controls, including encryption, network segmentation, and secure configuration baselines.
• Coordinate with MOH ICT counterparts, maintain technical documentation, and provide input for technical and financial reporting.

Required profile

• Master’s (preferred) or Bachelor’s degree in Computer Science, IT, Systems Engineering or related field.
• Minimum 5 years of hands‑on experience in systems/server administration, DevOps, or ICT infrastructure operations, preferably in a developing‑country or humanitarian context.
• Proven experience managing USG‑funded programs, large budgets, and multi‑activity projects.
• Ability to work independently in field conditions with minimal supervision.
• Fluent English and willingness to travel up to 25% within Liberia.

Required skills

• Linux and Windows server administration.
• Cloud or on‑premises hosting environment management.
• Network configuration and troubleshooting.
• Deployment pipelines, version control, and environment management (dev/test/stage/prod).
• Backup, disaster‑recovery, and business‑continuity practices.
• Solar‑powered ICT infrastructure maintenance (advantageous).
• Infrastructure‑level cybersecurity controls (encryption, segmentation, patch management).

What we offer

• Comprehensive benefits package for staff, including medical, dental, vision, life insurance and retirement savings.
• Collaborative, mission‑driven work culture focused on improving lives of the poor.